Help With A Federal Agency
If you are looking for time-sensitive casework assistance for most federal agencies between Friday, December 27, 2024 and Tuesday, January 3, 2025, please fill out the privacy release waiver HERE. If you need immigration casework assistance for USCIS during this time, please fill out the USCIS waiver HERE. Once you have filled out the appropriate waiver, please email it as an attachment to MA04Casework@mail.house.gov
If you can't get an answer from a federal agency in a timely fashion, or if you feel you have been treated unfairly, our office may be able to help resolve a problem or get you the information you need. While we cannot guarantee you a favorable outcome, we will do our best to help you receive a fair and timely response to your problem.
Residents of the Fourth Congressional District of Massachusetts can contact us for assistance in dealing with Federal agencies. In order to better serve you, this form will generate a printable pdf document that you should sign and mail, fax, or deliver in person to our office.
Please include all pertinent information and claim numbers in your correspondence—such as:
- Your Social Security number for a case involving Social Security;
- VA claim number for a case with Department of Veterans Affairs;
- Taxpayer identification number (Social Security number, if individual) for an Internal Revenue Service problem, etc.;
- Your address, home phone number and daytime phone number (if different than home) so that we can obtain any additional information from you that might be necessary;
- Copies of any related documents or correspondence that you may have from the agency involved;
- For all passport inquiries, you must select Department of State as the agency involved and include a PDF copy of your travel itinerary or flight confirmation;
Please Note:
The Privacy Act of 1974 (5 U.S.C. § 552a) requires that Members of Congress or their staff have written authorization before they can obtain information about an individual's case. We must have your signature to proceed with this type of request. You will review, print, and sign the document after it's generated from the information you enter below.
If you live in Freetown, you will be prompted to select either Assonet or East Freetown as your Town. Please ensure that your zip code is accurate.